Frequently Asked Questions
Hardware
Can we use any USB fingerprint readers?
No, the Touch Registration system has been developed to interface
with the SecuGen Hamster III USB fingerprint reader.
Where can we
purchase compatible fingerprint users?
Radun Controls supply the readers at a cost of £75 per reader.
How do the readers work?
The readers work by scanning the student's fingerprint when they
first register and recording its unique details, which are then
converted into a digital code
that is stored in a secured database on the network server, not
locally on the PC or laptop. When the pupil scans their finger to
log in ot out of a session or lesson, the digital code is matched
and the software records their attendance.
Are the readers covered by a warranty?
All hardware supplied by Radun Controls will be covered for the
first year by our standard after-sales support
and maintenance service. Readers purchased separately will usually
be covered by a manufacturers warranty.
What if the classroom PC is not situated
near the door or in a convenient location for registration?
In this situation USB extender cables up to 25m long can be provided.
How can we prevent the readers
being stolen?
Radun offers a choice of either horizontal or vertical brackets
so that the readers can be securely fixed to either the wall or
a desk.
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